Last edition update: August 6, 2023

Warranty

This document details the terms and conditions of the warranty provided with this product. Please disregard any other representations contained on this product, packaging or provided with this product, which constitute or appear to constitute a warranty.

This warranty is offered by YGSoftware Pty Ltd, 5 Westview Street, Campbelltown, NSW 2560, Australia (04) 1174 9485, support@gethydrosight.com.au

Subject to the exclusions and limitations set out below, we warrant to you that if you purchase a product directly from us, or from any of our authorised resellers, that it will not contain detects which are a result of faulty manufacturer workmanship or materials. This warranty subsists for 1 year from the date of purchase.

Subject to any rights you have under the Australian Consumer Law, we will not be liable for defects which are a result of damage or loss caused by factors beyond our control, any product which has not been maintained according to any care or maintenance instructions provided with the product, any alterations to a product which are not performed by us, or damage or defects caused to the product due to unusual or non-recommended use. We will not be liable for any special, indirect, consequential or economic loss or damage or loss of profits whatsoever suffered by you or any other person resulting from any act or omission by us. Our total liability in respect of this Warranty against Defects is limited to the replacement of the goods.

Any claim made under this warranty must be made by returning the defective goods to us, at your expense. Please provide details of the detect and evidence of purchase to support@gethydrosight.com.au and we will provide instructions on how to obtain a replacement. If you do not have internet access, please telephone us for further instructions.

This Warranty against Defects is provided in addition to other rights and remedies that you may have at law.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

- to cancel your service contract with us; and

- to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods.

If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.